Refund Policy

At Shrtfly, we understand that our users' needs and requirements may change over time, which is why we offer a flexible cancellation policy. Please read the following policy carefully:

Cancellation Policy:

If you wish to cancel your subscription with Shrtfly, you can do so at any time by logging into your account and following the cancellation process outlined on our website.

Once you have successfully canceled your subscription, your account will be downgraded to the free plan, and no auto subscription will be applied.

However, please note that we will not make any refund for the remaining subscription period.

Refund Policy:

We do not offer any used credit refunds to our users.

However, in case a company wants to discontinue its popup ads campaign, we can refund the remaining credits.

Please note that the refund will be processed based on the current market value of the credits, which may be different from the purchase price.

Exceptions:

Please note that our cancellation and refund policy does not apply to any fees associated with custom domain setup fees, or any fees associated with third-party services integrated with our platform.

These fees are non-refundable.

We reserve the right to modify or update this policy at any time without notice.

We encourage you to review our policy periodically for any changes.

If you have any questions or concerns about our cancellation and refund policy, please do not hesitate to contact us at support@shrtfly.com

We are always happy to assist you with any questions you may have.